1. Data Controller
- ROSUITE, LLC
- 131 Continental Dr Suite 305, Newark, DE 19713, US
- Email: support@ropilot.ai
2. Personal Data We Collect
- Email address
- Firebase authentication ID (Google auth provider)
- IP address
- Usage data (chats, IDs of experiences Ropilot was used on, Roblox Studio activity)
- Project structures and metadata (e.g., game hierarchy)
- Telemetry
We do not store full payment card details.
3. Purposes of Processing
Personal data is processed to:
- provide and operate the Service
- manage subscriptions and action allocations
- prevent abuse and fraud
- product improvement
- comply with legal obligations
4. Legal Bases (GDPR)
Processing is based on:
- performance of a contract
- legal obligations
- legitimate interests
- user consent (where applicable)
5. Recipients & Roles
We use trusted third parties, including but not limited to:
- Stripe – payment processing (independent controller)
- Firebase / Google Cloud – authentication and infrastructure
- Cloudflare – hosting, edge computing, and data storage
- Anthropic – AI inference
Cloudflare and Firebase / Google Cloud act as processors on our behalf. Stripe acts as an independent controller for payment processing. Anthropic and OpenAI provide AI inference services depending on the provider selected in Ropilot Studio.
Disclaimer: All chat logs must be sent and shared with our AI Inference partners. This is required for this Service to operate. By using this Service, you declare that you acknowledge this. Please do not submit private or sensitive data through the Service.
6. International Data Transfers
Personal data may be transferred outside the EU/EEA, including but not limited to providers located in the United States. Where required, such transfers are safeguarded using Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.
7. Data Retention
- Account data: retained while the account is active
- Billing records: retained as required by tax and accounting law
- Session data & telemetry (prompts, game structure): retained while the account is active and deleted within 30 days after account termination, unless retention is required by law.
8. User Rights
You have the right to:
- access your personal data
- rectification
- deletion
- restriction of processing
- data portability
- objection
- withdraw consent at any time
Requests may be sent to support@ropilot.ai.
9. Supervisory Authority
You may lodge a complaint with the relevant data protection authority in your jurisdiction. For EU residents, this is your local data protection authority.
10. Cookies & Tracking
The Service uses cookies or similar technologies for authentication and session management. Non-essential cookies are used only with user consent where required by law.
11. Children’s Data
The Service is not intended for children under 13. If such use is discovered, the account will be terminated and data deleted where required.
12. Security
We apply appropriate technical and organizational measures to protect personal data, including encrypted connections (TLS), secure API key management, and access controls.
13. Governing Law
This Privacy Policy is governed by the laws of the State of Delaware, United States.
14. Changes to This Policy
This Privacy Policy may be updated periodically. Material changes will be communicated where required by law.